The communication is kind of slow. Ive set up a partial payment plan and I have auto payment set up; do I need to cancel my auto payment? Are There Limits on Rental Application Fees in New York? (Residents in North Carolina will be required to move all utilities to their name and will not be enrolled in the Conservice program.). Clear and complete supporting documents must be submitted within 24 hours of applying or the application will be cancelled. For TransUnion credit reports, you may see ESUSUFIN or ESUSU on your rental tradeline. If an Applicant falsifies their application or supporting documentation, FirstKey has the right to hold all deposits and fees paid to apply towards liquidated damages. Free for the length of your lease with FirstKey Homes Opt-Out Cancel your subscription Is Progress Residential handling service requests? The information you provide in the Lease Application, or information we obtain with your permission the rental application, will not be sold or distributed to others. Pay Rent Online For more information, pleaseCLICK HERE. You can extend the hold on your current home up to seven days before moving-in for a non-refundable fee of $250. Check with your Leasing Specialist or [emailprotected] to see if these restrictions will apply to you, and please read your Lease Agreement the CC&Rs so you understand whats allowed and avoid HOA fines. To add a roommate to your lease, please click here and complete this form. Progress Residential is open for leasing via self-showing, online applications, and self-move-ins. Applicant understands that consent is not a condition of receiving service and that Applicant may revoke consent to receive SMS text messages at any time. After paying the convenience fee, youll be able to view our homes. You can find more information on severe weather here. No. Our team will perform these Preventative Maintenance Inspections every so often and we will, of course, work with you to schedule an appointment time if we need access to the inside of the home. RentTrack not only provides credit tracking and protection, it can help users increase their credit scores by an average of 29 points in two months and 132 points with two years of reported credit history. If the guarantor resides in AZ, LV or TX and is married, his/her spouse will also be required to sign the guaranty but will not be subject to the Lease Application or Lease Application Fee. Yes, but we only offer leases that start on a weekday. I rented a washer/dryer through Appliance Warehouse and Im experiencing issues, who should I contact? Are there fees in addition to the monthly rent? Receiving feedback from you through surveys is the best way for us to identify problems and ways we can get better. Applicants are required to pay a non-refundable pet fee of $300, per each pet; and where applicable, monthly pet rent of $30 per pet in the home. Manage your account online: submit maintenance requests, make please CLICK HERE for important information about credit card payments, We've compiled a list of those resources HERE, Learn more about the Move-in Orientation here. Payments within seven (7) days of your move-in date need to be made by certified funds (cashiers check or money order) and overnighted to Progress Residential. That email will provide you with the name and contact information of the Renewal Specialist whowill walk you through the renewal process and assist with any questions. Any applicant that appears on an OFAC list is subject to automatic denial. We start by hand-picking high-quality homes located in some of the most desirable neighborhoods in the country. Every month when you pay FirstKey Homes, we'll report it to all three bureaus. Were proud to be a part of these communities. We also recommend reading your HOAs Covenants, Conditions, and Restrictions (CC&Rs) and visiting your HOAs websitewhich will tell you all the specific guidelines of your HOA. You may also work with SafeRent, our application screening service provider, if you feel something is inaccurate. All persons occupying the property must be identified in the application; this includes all minors under the age of 18. Will I be charged for maintenance service requests? You may apply online for Coming Soon homes. If you place an emergency maintenance request, well contact you within 2 hours. Assistive Animals for persons with disabilities are not considered to be pets and are not subject to the pet restrictions bestowed in this section. Applicant further understands and agrees that any text messages received may be sent by an auto dialer. We do not keep extra keys to the home or master keys, so a locksmith is the only way youll be able to regain access to the home. Find your lease. Progress Residential has eliminated the hassle of HVAC filters with our quarterly air filter subscription service. When a landlord contracts with Esusu, they are using the rights provided to them in their lease with the tenant to enroll residents in Esusu. Click here for more on Coming Soon Homes. - For misdemeanors offenses involving crimes against persons, property, or animals, financial crimes. What Cant a Landlord Ask on a Rental Application in New York? P.O. Are Rental Agreements Required in New York? Consumer reports may include but are . What Tenant Screening Reports Are Allowed in New York? AWS is one of the most secure cloud platforms in the world. Hopefully, you avoid violations completely, but, if you receive a violation, youre responsible for correcting the problem and paying the fines within the allotted time frame. Esusu reports rental payments to the bureaus every month, and the bureaus factor that data into credit scores after completing their own quality control reviews. Can I opt out of the HVAC air filter program? All terms of your lease agreement are still in place. What Are the Restrictions on Tenant Screening Reports in New York? Esusu Financial, sometimes known as ESUSUFIN, is our new partner that specializes in reporting positive rental payment data to the major credit bureaus, Equifax, Experian, and TransUnion. Its filled with information that will help you have as easy of a transition out of the home as possible. What Are the Lease Renewal Laws in New York? Learn more about them here: https://esusurent.com/renters/. Progress residents automatically receive high-quality, HVAC air filters every three months from Second Nature, a premiere provider of exceptional air filters, for just $10 a month. Call anytime to report an emergency or urgent concern. How long before I move in should I start my search? Progress Residential has teamed up with Appliance Warehouse to provide our residents with extremely affordable special pricing on washer and dryer rentals. An applicant who is denied due to criminal history will cause the entire applicant group to be denied. I rented a washer/dryer through Appliance Warehouse and I need it to be picked up before I move out, who should I contact? Please be sure to provide us with your new address to ensure that you receive your Security Deposit as quickly as possible. Please Note: Move-in Orientations can only be done with an adult who is listed on the lease. Weve compiled a list many of those resources HERE. When Can a Tenant Withhold Rent in New York? For more information on maintenance items were each responsible for, please visit our Home Care and Maintenance page. Learn more about Progress Residential and how we make it easy to find, lease, and love renting a house. A non-refundable Pet Fee in the amount of $300 per pet will be charged prior to move-in. What Are the Rental Agreement Notice Periods in New York? You're not so typical, and neither are we. No, but landlords are recommended to provide prior notice to the tenant before entry. FirstKey is pledged to the letter and spirit of all applicable state and federal fair housing laws, including, without limitation, the Fair Housing Act (Title VIII of the Civil Rights Act of 1968, as amended), for the achievement of equal housing opportunities for all rental applicants and Residents throughout each of the states in which we operate. What forms of identification will you accept? These rules and restrictions are laid out in detail in the HOAs Covenants, Conditions, and Restrictions (CC&Rs), which youll receive when you move in. Initial Complaint. How long will it take for you to get back to me? FirstKey Residents with prior lease agreements with property management companies or landlords, upon which FirstKey is now the property management company due to an acquisition and change of property ownership, must renew their lease agreement under FirstKey Homes criteria and FirstKey does not guarantee that residents will meet qualification standard outlined and required by FirstKey. Im having issues with my trash service, who should I contact? Please make checks payable to Progress Residential and mail your payments to: Progress Residential What Is the Eviction Process in New York? Stay informed and up-to-date with content just for residents. Some HOAs have their own resident and lease approval process, which will occur in addition to our review and approval process. No lease shall exist between an Applicant and FirstKey unless and until the parties enter a fully executed Lease Agreement conditioned on the Applicant paying all required fees, security deposits, and rent. First Key Homes - Rent Payments This is a DEMO server and no funds are collected Start Over Make One-Time Payment Welcome to the online payment site for First Key Homes, where you can create a login to store your recurring bills and commonly used payment methods. Have your rent automatically deducted from your bank account each month without the convenience fee. Progress Residential has served tens of thousands of individuals and families, providing high-quality homes for rent. Currently you can pay the following ways: Bank Account Auto Pay In addition, it is FirstKey Homes policy to make reasonable accommodations for persons with disabilities in accordance with applicable fair housing laws. Select Move-in Date and Lease Term and confirm rent amount. There are a few things youll need to complete seven (7) days prior to moving into the home. Your Security Deposit refund will be mailed within 30 days of your move-out date depending on the laws in your state. Does Progress Residential report to credit bureaus? Esusu stores your data in encrypted format on servers maintained by Amazon Web Services. Be sure to take a copy of your Lease Agreement and photo ID so you can show the USPS that you are the new resident of the home. of the person who received . Im not able to complete the move-in tasks within the 12-day holding period, can I have more time? Do I have to participate in rent reporting? Log in, then create an account, add a credit card, and pay online. Additionally, monthly Pet Rent of $35 per month, per pet, will be added to your rent. Many of our homes across the country are in master-planned communities that are governed by HOAs. Are there specific security deposit requirements? We recommend beginning your search 4 to 6 weeks before the desired move-in date at your new rental home. Test the system weekly. must be paid seven (7) days prior to your move-in date. Will Progress Residential waive rent considering COVID-19? Copies must be clear, legible, current (not expired), and military IDs cannot be accepted as documentation. Hi *******, We have received your complaint and appreciate the opportunity to work on this with you. Before you submit a service request, please review our policies around home care and resident responsibilities. For more information, please click here. Simply enter your bank account and routing number and your rent will be paid on time, every time. What should I do if Im locked out of the house? Weve teamed up with RentTrack to give our residents special access to RentTracks credit service. Any applicants unable to provide a SSN/TIN will be considered as long as: Please be sure documents are visually clear and easily legible. per person per month. ago That means that a simple fine can quickly end up costing hundreds of dollars. Fees and services vary by home and those fees are usually listed on the property listing page for each home. The ease and convenience of multiple ways to submit, Special offers from our partners to save you money, Industry-leading resident resources and programs. All other application transfers will require you to reapply, cancelling the current application and forfeiting the holding fee. RentTrack is a registered trademark. When Can a Security Deposit Be Withheld in New York? It doesnt get any easier than that. We've compiled a list of those resources HERE. From late rent: how likely to policy direction, first key homes late rent policy? First and foremost, if severe weather is headed your way, please take every precaution to keep yourself and your loved ones safe and secure. Box 4300 Applicants applying to homes governed by homeowners associations ("HOAs") or municipalities may be subject to additional qualification criteria based upon HOA regulations or municipal ordinances. No. Our team is always working to improve, and your feedback is critical in helping us do that. *If you are a new resident who is an active duty member of the U.S. Military, you may be eligible for a discount on your move-in costs. Tenants should expect to live in safe, well-maintained buildings that are free from vermin, leaks, and hazardous conditions. Learn more about this exciting option HERE. Weve compiled a list many of those resources HERE. FirstKey is pledged to the letter and spirit of all applicable state and federal fair housing laws, including, without limitation, the Fair Housing Act (Title VIII of the Civil Rights Act of 1968, as amended), for the achievement of equal housing opportunities for all rental applicants and Residents throughout each of the states in which we What Is Considered Retaliation in New York? If I am removed from the program, how do I opt back in? must be paid seven (7) days prior to your move-in date. Once you sign the lease agreement youll have the option to make a payment in the online portal, but the specific amounts will not be known until after weve documented and processed all the information and details of your move-in our system. Prior Evictions, filed or enforced, may result in an automatic denial of the application. All residents must be included on the policy. - Most other misdemeanor offenses (e.g. What kind of information is in the background and credit screening? Are there required disclosures that need to be given to tenants? Your lease must be signed by all lease holders, all your move-in funds must be paid, and your identity must be verified through our process. How Much Can a Landlord Charge for a Security Deposit in New York? We try to make it as easy as possible to make payments. Our team is dealing with a very high number of requests and we appreciate your patience and understanding as we work hard to respond to your request. This service provides our residents with premium air filters that increase air flow and HVAC efficiency, while delivering air filters directly to each home when its time to change the filter. $4.95. Paying by credit card is a convenient and secure way to make a payment. HOAs typically provide residents with benefits and amenities in exchange for residents following rules and restrictions that help maintain quality standards throughout the community. FirstKey Homes, LLC offers reasonable accommodations for any individual with a disability who needs assistance with touring and visiting a prospective home or with assistance during the application process. Co-applicant has provided a valid SSN/TIN. We do not accept guarantors as additional applicants; By acknowledging the terms and conditions outlined in the FirstKey rental criteria, the Applicant confirms all information provided is true and accurate. For more information about this fee and about septic systems, please click here. All persons 18 years of age occupying the property are required to complete an application. Go to the portal keyboard_arrow_right Mobile App Emergencies include: To report an emergency maintenance issue, please call 833.PRG.RESS (833.774.7377). It typically takes between 1 to 3 months before your reported rent payments will appear on your credit report. If you would like to make a partial payment, please visit this page to learn more. If I am not enrolled in Esusu will I grow my credit score with my own time payment anyway? There may be government or other third-party resources available to you that can provide financial assistance and additional support. Before you pay be credit card, please CLICK HERE for important information about credit card payments. By using this site, you agree to the and the signature and title (i.e. discounts to save you time and money. Criminal histories presented through applicant screening reports pertaining to weapons, drugs, violence, or any other act that poses a threat to household, neighborhood, vendors, FirstKey employees, or the physical property itself, may result in a denial. We take great care of them because we know our theyll be a place for people and families to call home. Each Applicant is subject to a criminal background check. Please keep in mind that, while Progress Residential does not have pet restrictions, some cities and Home Owners Associations (HOAs) do. Firsthomekey's Ma'am Shay was the very first agent who accommodated about my inquiries and desire to find a new place. In these cases, our approval of your Lease Application will be subject to the HOA's approval. Were here for you part of our family of The security deposit and all move-in funds must be paid seven (7) days prior to your move-in date. 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